Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at.
Shopping Information
What are the delivery charges for orders?
Delivery charges depend on the shipping location and selected method. Charges will be displayed at checkout before finalizing the order.
How long will delivery take?
Delivery times vary based on your location and shipping method. Typically, it takes 3–6 business days for standard shipping.
What happens after I place an order?
Once your order is placed, you’ll receive a confirmation email with your order details. You can track your order status in your account dashboard.
Where can I view my sales receipt?
Sales receipts are available in your account dashboard under "Order History." You’ll also receive a copy via email.
Payment Information
How is the recipient reimbursed?
Refunds are processed to the original payment method used during purchase. When choosing the card payment it will take 7 to 10 days it reflects on your bank account
Can I be reimbursed through the original payment method?
Yes, we process all refunds through the original payment method unless stated otherwise.
Can the shipping and billing addresses be different?
Yes, you can provide a separate shipping address during checkout.
Orders and Returns
How can I return an item?
Visit the “Returns” section on our website and fill out the return request form. Follow the instructions provided for shipping the item back.
Will I receive the same product shown in the pictures?
Yes, all images on our website are of the actual products. Minor variations in color may occur due to screen differences.
Will you restock items labeled as “Out of Stock”?
We regularly restock popular items. Sign up for notifications on the product page to know when it’s available.
How long do I have to return an order?
You can return an order within 7 days of delivery. Please ensure items are unused and in their original packaging.
Technical Support
Which browsers work best with the site?
Our website performs best on the latest versions of Chrome, Firefox, Safari, and Edge.
How can I contact support?
You can reach us via email at support@clickcart360.com or through our live chat feature available on the website.